Vaultline Learning
Vaultline
Vaultline needed more than “another LMS skin” — enterprises wanted audit trails, resilient video delivery, and certificates that hold up under review.
Compliance without killing engagement
Learners bounce when players are clunky or progress disappears between devices. Compliance officers bounce when they cannot prove who watched what, when, and from where.
The prior MVP stitched together off-the-shelf plugins; reporting broke at scale and Stripe entitlements did not always match course access — a revenue and legal risk.
The team had aggressive pilot commitments: the architecture had to support multi-tenant isolation from day one.
Domain model first, player second, admin last
We modeled tenants, cohorts, curricula, attempts, and certificates explicitly — then exposed admin tooling that matched how compliance teams actually audit.
Video used signed URLs, chunked delivery, and resume tokens; the UI communicated locked states and deadlines without alarmist copy.
Stripe products mapped to seat bundles and add-on modules so finance could change pricing without engineering deploys for every tweak.
A React SPA backed by a Node API handles auth, course delivery, and webhooks. Admin analytics surface completion heatmaps, exportable CSVs, and exception queues for managers.
Certificate PDFs are generated server-side with immutable hashes stored for audit replay.
We shipped incremental rollout flags so pilots could opt into new player features without risking the whole tenant.
Deliverables
- End-to-end UX for learner, manager, and org admin
- Custom video player UX + accessibility review
- Billing flows (Stripe Customer Portal, proration rules)
- Audit log exports and SOC2-friendly event list
- Runbooks for on-call and content ingestion
Outcomes
- Pilot customers replaced a legacy vendor for one vertical within a single quarter.
- Support tickets about “lost progress” dropped after resume semantics shipped.
- Sales can demo a full tenant in minutes using seeded sandbox data.
Modeling & UX
Weeks 1–5Tenant flows, wireframes, API sketch, risk register for compliance.
MVP build
Weeks 6–14Player, courses, enrollments, basic reporting, Stripe core paths.
Hardening
Weeks 15–19Load tests, security review fixes, certificate pipeline, admin polish.
Pilot launch
Weeks 20–22Onboarding scripts, training webinars, analytics dashboards for CS.
Client voice
“They understood auditors and learners at the same time. That is rare — and it showed in the admin tools we got on day one.”
Related case studies.
Pilots focused on native Vaultline content and a thin xAPI path for a subset of legacy modules. Full SCORM import landed on the roadmap after pilot feedback.
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